Frequently Asked Question
How did Branch Out start?
Please visit our About Us page for more details!
What about gluten cross contamination?
Our kitchen is a safe location for anyone with celiac or a gluten allergy. There is a possibility with cross contamination from items we purchase to use, but we make a note whenever we can.
What about nut allergies?
We can not at this time be nut free. Many of the products we use have nuts.
I have "blank" allergy, is your food safe?
All of our food is free of gluten, this is because the creator of this business has a gluten allergy. We clearly label all of our food to possible allergens, and try to make it easy and clear to find. But if you have a specific question or request for more details, I will be glad to get it to you. This includes if items used in our products were 'made on the same line' as your allergen.
I'd really like a custom item, how do I go about this?
At the moment we only have one baker to handle all sweets and bread, once we are able to hire more people we should be able to handle special orders.
I'd really like to see you sell a specific item!
That's great, I'd love to hear it. It may not be possible yet, or it could be on it's way. I just need you to send me a message through the Contact Page. I really need input from people to make the business better!
Why is Branch Out moving so much?
We were first located at the Paducah Farmers Market, then we stayed at the Ritz Midtown for a little more then a year, then we left that location and started at the Farmers Market again. Then we were given the opportunity to do a PopUp event at 110 Broadway, it's been a roller coaster! But it's all for our final location at 713 Kentucky, where we will be for the next 5 years, no more moving after that, promise!
Why do you not have "blank" item? Why are you closed on Thursday during July?
We are dealing with a staffing shortage, and sadly are unable to keep our quality up at normal capacity. So a few of our menu items have been paused until we get more back of house staff.